Uber Sign-Up Verification Code Problems: Causes and Fixes
You are ready to request your first ride, but the code never arrives. Uber verification code not received is a common issue, and the fix is usually simple. This guide lists the causes and the exact steps to resolve them.
Direct answer: Check that your number can receive SMS, confirm you entered the correct country code, disable VPNs, wait for the resend cooldown and try the voice call option. If the problem continues, use a different non-VoIP number.
Common Causes
- Typo in the phone number.
- Wrong country code.
- VPN or proxy interfering with the request.
- Carrier delay or SMS filtering.
- VoIP number blocked by the platform.
- Too many code requests in a short time.
Fix 1: Confirm the Number and Country Code
- Open the app and check the number in the sign-up screen.
- Make sure the country code matches your number.
- Remove any spaces or dashes.
- Request a new code once.
Fix 2: Disable VPN and Proxy
Uber may restrict requests from certain locations. Turn off VPNs and proxies and try again on a normal mobile connection.
Fix 3: Wait for the Cooldown
Repeatedly tapping resend can trigger a temporary block. Wait a full minute between attempts and check your messages after each wait.
Fix 4: Try the Voice Call Option
Many apps offer a "call me" option when SMS fails. Use it if it appears. If the call does not come, the number itself may be the issue.
Fix 5: Check SMS Filters
Some phones filter unknown senders into spam folders. Check your messaging app's filtered or blocked folder before assuming the code did not arrive.
Fix 6: Use a Non-VoIP Number
If you are using a virtual number, it may be flagged as VoIP. Switch to a non-VoIP line. Our non-VoIP vs VoIP numbers guide explains why this matters.
Comparison of Causes
| Symptom | Likely cause | Fix |
|---|---|---|
| No SMS or call | VoIP number | Use non-VoIP |
| Error on submit | Wrong country code | Recheck number format |
| Resend blocked | Too many attempts | Wait and retry |
Frequently Asked Questions
Why does Uber not send the code?
Usually a number issue, a VPN, or a temporary SMS delay. Check each cause in order.
Can I use a virtual number for Uber?
Sometimes, but VoIP numbers are often blocked. Non-VoIP works better.
How long should I wait for the SMS?
A minute or two. If it does not arrive, wait for the cooldown and retry.
What if I am locked out after many attempts?
Wait a few hours before trying again, or contact support.
Is the voice call option reliable?
It often works when SMS fails, but it depends on the number type.
Conclusion
When uber verification code not received happens, check the number format, disable VPNs, wait for the cooldown and switch to non-VoIP if needed. Get a clean number on OtpGet and read the API documentation for number types.
Related reading: more troubleshooting guides on the OtpGet blog.