What Is an Amazon OTP and Where Do You Find It?

An Amazon OTP is a short-lived code that proves you are the account owner. It shows up when you sign in on a new device, change your details, reset a password or confirm a payment. The question is where it is delivered and why it sometimes goes missing.

When Amazon asks for a code

• Signing in from a new device or location.
• Changing the email, phone number or password.
• Confirming some payments or returns.
• Setting up two-step verification.

Where the code is sent

If the code does not arrive

1. Confirm the phone number and email saved on the account.
2. Check message filters and spam.
3. Wait for the resend timer.
4. Choose another delivery method if offered.
5. Use the account help page when none of your methods work.

Safety rules

• Amazon will not call you to ask for the code.
• Do not give it to delivery agents, support callers or links in messages.
• Only type it on the official site or app you opened yourself.

Using a temporary number or email

For a throwaway test account you can use a virtual number or temporary email. Avoid it for an account with payments, orders or saved addresses, because losing access to the number means losing the account.

Protecting the account

• Use a strong password that you do not use elsewhere.
• Turn on two-step verification with an authenticator.
• Check your account regularly for orders you did not place.

Delivery codes are different

Amazon may also use a delivery code for some parcels. That code confirms the hand-over, not the login. Read the message to see which one it is, and never give a login code to a courier.

Questions people ask

Is the Amazon OTP always six digits?

Many are, but the length can vary by country and flow.

Can I get the OTP by email only?

If your account has an email on file and the flow offers it, yes.

Related guides and pages

• Virtual numbers for OTP verification
• Temporary email for OTP verification
• Fake OTP scams

Create a free OtpGet account and try it with a small balance.